Terms & Conditions

AUTHORITY TO ACT ON YOUR BEHALF

TERMS & CONDITIONS OF ENGAGEMENT OF MY TAX BACK NZ LIMITED

These terms & conditions of engagement (“Terms“) govern all use of the MYTAXBACK.CO.NZ website and the services My Tax Back NZ Limited provides. Use of this website and/or services provided by My Tax Back NZ Limited will be deemed to constitute acceptance of these Terms.

1. AUTHORITY TO OBTAIN INFORMATION FROM THE INLAND REVENUE

I give authority for My Tax Back NZ Limited or its staff to link my details with IRD to their agency client list and for My Tax Back NZ Limited to act as my tax agent for all purposes associated with the preparation of my Personal Tax Summaries (“PTS”) and/or tax returns until such time that I notify My Tax Back NZ LImited or the Inland Revenue to cancel this authority. In simple terms this means that I want My Tax Back NZ Limited to continue to act on my behalf until I ask them to stop. I acknowledge that this gives My Tax Back NZ Limited the authority to do all of following:

  • Link my Inland Revenue number to their client list.
  • Obtain information from Inland Revenue in regards to ALL tax types and all tax matters by a variety of methods, including but not limited to by telephone, internet, fax, mail, info express and all E services.
  • Obtain from any financial institution any relevant information that may affect the assessment of my refunds.
  • Sign Personal Tax Summaries or any tax returns on my behalf.
  • Confirm my IRD number with the Inland Reveneue

I understand that if I already have a tax agent I will be delinked from my previous tax agent client list. I acknowledge that I am solely responsible for ensuring that all information I provide or that is provided on my behalf to My Tax Back NZ Limited is complete and accurate and that My Tax Back NZ Limited does not undertake any audit or verification of such information. Submitting an application constitutes my electronic signature and agreement with all the terms and conditions of engagement.

My Tax Back NZ Limited reserves the right to delink me as a client at any time and for any reason. This clause is for the sole benefit of My Tax Back NZ Limited. I will not incur any further fees other than what has already been incurred if My Tax Back NZ Limited chooses to delink me as a client.

2. FEES

I have read and understood the fee structure and I agree to pay an amount equivalent to 17.4% plus gst of the assessed PTS refund amount, with a minimum fee of $17.40 + gst for the service provided by My Tax Back NZ Limited in assessing or requesting or confirming my refunds or credits due for all/any tax types. I understand that the fees are calculated based on My Tax Back NZ Limited’s assessed value of each refund. I acknowledge that the fees are incurred on the day that I submit my on line application or upon My Tax Back NZ Ltd undertaking an assessment of my tax position.

If an IR3 is required to be filed for any reason the fee will be a maximum of $79 plus 17.4% of any assessed refund. 

I undertsand that I will charged $3 per refund for manaul or electronic verification of the ID that I submit with my application.

I authorise My Tax Back NZ Limited to deduct their processing fee immediately upon receipt of the refund into the MY TAX BACK NZ Ltd Trust account.

For any refund that is issued as a cheque, a $4 cheque processing fee will be deducted from each refund issued. If a cheque is required to be cancelled for any reason, a $25 cheque cancellation fee will be deducted from any subsequent refund issued. My Tax Back NZ Limited shall not be liable or responsible for any cheque that is sent but not delivered ie lost in the mail. I agree that I am liable to pay an administration cost of $49, plus collection costs and fees incurred for debt collection should I owe My Tax Back NZ Limited any overdue amounts.

3. RECEIPT AND PAYMENT OF TAX REFUNDS

I authorise My Tax Back NZ Limited to;

  1. Receive any refund for any tax type on my behalf and arrange for this to be deposited into the My Tax Back NZ Limited Trust Account.
  2. Deduct from such refunds any applicable service fee or any other fees as set out above and understand that this will solely be based on My Tax Back NZ Limited’s assessment.
  3. Pay the net balance of the refunds to me, either by direct credit into my bank account, or by cheque as per the postal address supplied with the filing authorisation.

In the event that any portion of my refund is transferred to any tax type arrears I acknowledge that My Tax Back NZ Limited may withhold an amount equivalent to the value of their assessed service fee. In the event that any fees remain outstanding, I authorise My Tax Back NZ Limited to deduct such fees from any future refunds received by them on my behalf.

4. TIMING

I understand that while My Tax Back NZ Limited aims to pay the tax refund in 5 working days from application date this time frame can be increased by delays at Inland Revenue for various reasons. I understand the 5 day time frame is not a guarantee and release My Tax Back NZ Limted from any liability for payment occurring outside of that time frame. Refunds for the most recently completed tax year which ends on 31st March will not be issued until mid June at the earliest.

5. IDENTITY VERIFICATION

I agree that My Tax Back NZ Limited has permission to verify my identity by receiving photo ID, using address verification, and/or NZ Driver Licence verification with any third party provider upon receipt of my on-line application.

6. AUTHORITY TO BE CONTACTED BY EMAIL AND/OR TEXT MESSAGE (SMS) AND/OR PHONE

I hereby provide my consent for My Tax Back NZ Limited to contact me by email, TXT or phone in order to inform me of any information relating to my tax affairs, or for the purposes of promoting additional marketing initiatives. I understand that should I delink My Tax Back NZ Limited as my tax agent, I can contact them to unsubscribe from further correspondence at any time. I also authorise My Tax Back NZ limited to use any correspondence that I send to them in their testimonial section of their website.

7. MY OBLIGATIONS

I will notify My Tax Back NZ Limited if I decide to withdraw authority to access my IRD information or if any of my personal details change. I authorise My Tax Back NZ Limited to act as my tax agent for all future years until such time that I notify them to cancel this authorisation. I accept full responsibility for notifying My Tax Back NZ Limited if I receive any income from any source other than wages or salary or benefits. I understand that if any of my refunds, that are issued by the Inland Revenue, are not credited to the MY TAX BACK NZ Ltd Trust Account for any reason whatsoever, I agree to pay My Tax Back NZ Limited their fees within 7 days of receipt of their invoice.

8. DISCLAIMER AND LIMITATION OF LIABILITY

My Tax Back NZ Limited has not audited or reviewed the information provided and therefore neither we nor any of our employees accept any responsibility for the accuracy of the materials from which the Personal Tax Summaries, returns or tax credit claims have been prepared. Further, the Personal Tax Summaries, returns or tax credit claims have been prepared at the request of, and for the purposes of the client only, and neither we nor any of our employees accept any responsibility on any ground whatever, including liability in negligence, to any other person.

I acknowledge that My Tax Back NZ Limited does not accept any responsibility or liability for the accuracy of the information from which the Tax Returns/PTS’s have been prepared. I agree that I am liable for any payment required by the IRD as a result of My Tax Back NZ Limited filing my tax return(s) or requesting my Personal Tax Summaries. I agree that nothing in these Terms creates evidence of any partnership, joint venture, employer/employee or fiduciary relationship with My Tax Back NZ Limited. No reliance should be placed on the operation of this website at any time and I acknowledge that My Tax Back NZ Limited has no obligation to provide or continue to provide access to this website.

9. PROMOTIONS

The FREE2014 promotion means, in simple terms, that My Tax Back NZ Ltd will process a tax refund claim for the tax year ending March 31st 2014 FREE OF CHARGE if that application is received from any new or returning client eligible to receive this benefit. Normal charges will apply to all other tax periods for which tax refunds for any tax type are either assessed, requested, confirmed or received by My Tax Back NZ Ltd on behalf of the customer.

The LOWFEE promotion is only available to returning clients and means, in simple terms, that My Tax Back NZ Ltd will process all tax refund claims for all tax types and all available years up to and including the 2016 tax year at a special discounted rate applicable to each client at the time the application is received. Normal charges will apply to all future tax periods for which tax refunds for any tax type are either assessed, requested, confirmed or received by My Tax Back NZ Ltd on behalf of the customer. This special fee is not available to new 1st time client applications.

The LOWFEE10, LOWFEE 12 and LOWFEE17 promotion is only available to returning clients and means, in simple terms, that My Tax Back NZ Ltd will process all tax refund claims for all tax types and all available years up to and including the 2017 tax year at a special discounted rate applicable to each client at the time the application is received. Normal charges will apply to all future tax periods for which tax refunds for any tax type are either assessed, requested, confirmed or received by My Tax Back NZ Ltd on behalf of the customer. This special fee is not available to new 1st time client applications.

10. AMENDMENT TO THESE TERMS

My Tax Back NZ LImited reserves the right to change these Terms by changing or removing existing terms or by adding new ones at any time. I acknowledge that it is my responsibility to ensure that I am aware of the Terms currently applying and that the continued use of this website and/or my receipt of services from My Tax Back NZ Limited after changes have been notified in this way indicates my acceptance of those changes.

11. PRIVACY ACT 1993

Information My Tax Back NZ Limited obtains in the course of this engagement is subject to confidentiality requirements, in addition to obligations under the Privacy Act 1993. My Tax Back NZ Limited will not disclose that information to other parties without your express consent, except as required by law, to maintain your details with Inland Revenue, or to verify your identity with VEDA.

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    If you are unsure about what any of these terms means, please contact our office.

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